Legrand CRM offers the most complete solution for customer management specifically designed for small business.
Product feature overview
This is an overview of the major products features of Legrand CRM. If you require a guide to the benefits of using Legrand CRM in you business, please visit our CRM benefits page.
For a detailed explanation of each of these features, please click here to download the Legrand CRM Key Features Guide.
Pro
Corporate
# of users
1-15
5-50+
Database size
Up to 15,000 contacts
Over 10,000 contacts
Features
Account management
X
X
Contact management
X
X
Group calendar/tasks
X
X
Outlook interface
X
X
Marketing campaigns and events
X
X
Sales opportunities
X
X
User login control
X
X
User Permissions
X
X
User Roles & Teams
X
Personalized email
X
X
“Lapsed customer” reporting
X
X
Multi-value quicksearch
X
X
Database synchronization for laptop users
X
X
Team-based data access control
X
Client/server application
X
Database
DBF database
X
SQL database (Enhanced scalability and performance)
X
Optional Add-On Modules
Accounting interface
X
X
Customer service
X
X
Item tracking
X
X
Legrand CRM Pro vs. Legrand CRM Corp editions
The primary difference between Pro and Corp edition of Legrand CRM is the database platform they use. The Pro edition uses the ultra stable Microsoft FoxPro database system, while the Corp edition uses Microsoft SQL Server to store data. There are no hard limits placed on the number of users of each edition, although as a guide, it's suggested Corp is best suited to 10-15+ users and 20,000+ contact records.
Legrand CRM Corp Edition includes a utility to upgrade an existing Pro database.
General note on add on modules
The Legrand CRM Accounting Link, Customer Service Module and Item Tracking Modules do not require the installation of any additional software. They are installed with every version of Legrand CRM and simply require the purchase of an unlock key from your Legrand partner for use
Legrand CRM Std Edition
Legrand CRM Std Edition has been discontinued. Customers with this product who have a current software maintenance agreement will receive a free upgrade to Legrand CRM Pro Edition upon the release the next major revision of Legrand CRM due in the first part of 2007.
Extend the Power of Your Legrand CRM
Tailor Legrand CRM to meet your unique business needs with these optional add-on modules.
Accounting Link
Combine your accounting and customer information inside Legrand CRM Pro for a complete business solution. You can import and export customer and financial data between Legrand CRM and QuickBooks, as well as other popular accounting software packages.
Customer Service Module
Track customer service from initial contact through resolution with this practical and inexpensive solution for managing and measuring issues.
Item Tracking Module
Turn past sales information into targeted marketing and sales opportunities. This module helps you leverage the information in your customer database, tracking physical or service "items" that you sell to customers.
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