Legrand CRM offers tight control over whats users can do to data and a reliable database system to ensure information is accurate.
Total control over who can do what to your information.
We know that you want different members of your organization to have varying degrees of access to your data. The user rights security model Legrand CRM offers a wide variety of access controls and systems.
You might want to allow some users to simply lookup records and not be able to change them in anyway. Other users might need to create contact records, but they are not allowed to modify anything at all in customer service. There is enormous range of flexibility and control - all administered with a simply to use interface.
The other important control is over whether a user can run any "bulk" activities such as fax outs, e-mail merges etc. This stops unauthorized staff from contacting large numbers of customers.
One final control is over exporting data. This stops complete customer lists and even financials being obtained by staff by simply inserting a USB drive and copying files.
Super secure database structure.
The Microsoft FoxPro database system Legrand CRM Pro is built on is super fast and above all, reliable. This means corrupt data and lost information is unlikely to ever occur. The Legrand CRM Corp uses Microsoft SQL Server with its high level of data integrity to store information.
Extend the Power of Your Legrand CRM
Tailor Legrand CRM to meet your unique business needs with these optional add-on modules.
Accounting Link
Combine your accounting and customer information inside Legrand CRM Pro for a complete business solution. You can import and export customer and financial data between Legrand CRM and QuickBooks, as well as other popular accounting software packages.
Customer Service Module
Track customer service from initial contact through resolution with this practical and inexpensive solution for managing and measuring issues.
Item Tracking Module
Turn past sales information into targeted marketing and sales opportunities. This module helps you leverage the information in your customer database, tracking physical or service "items" that you sell to customers.
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You might want to allow some users to simply lookup records and not be able to change them in anyway. Other users might need to create contact records, but they are not allowed to modify anything at all in customer service. There is enormous range of flexibility and control - all administered with a simply to use interface.